Frequently Asked Questions

Welcome to our FAQ page! If you can't find what you're looking for, don't hesitate to reach out to our friendly support team via our Exclusive Discord Support Server or email us at support@shrine.io. We're always happy to answer your questions!

Theme Questions

You can use our theme for one store if you purchase one license. You can transfer that license to another store later, just one store at a time!

You will need more licenses if you want to run more than one store simultaneously.

Shrine PRO stands out from the competition by offering up to 120+ premium features, exceptional ease of customization, and unparalleled support. With a one-time payment, you'll enjoy a user-friendly experience, a responsive design, and an exclusive Discord support server, making it the ultimate choice for your online store's success.

Absolutely. Shrine's team of expert developers is continually working on new apps, improving features, and fixing bugs—so you'll have the best Shrine experience possible. You can request features you want in our Discord support server.

Listing Shrine on the Shopify theme store has its benefits, but Shrine is much more than a mere theme. Our aim is to assist clients in creating a professional and highly effective online store. Being confined to the Shopify App Store restricts our capabilities with Shrine. Consequently, we established Shrine independently of the Shopify store. It's comparable to having your own brand on a dedicated platform instead of being just another name within Amazon.

At Shrine Solutions, ensuring the security of your data is our utmost concern. Shrine requires only the "manage permissions" to integrate with your Shopify store and does not access any customer data.

Shrine is designed to be compatible with many popular third-party apps and plugins. However, we recommend checking with the app or plugin developer to ensure compatibility before installation.

Yes, Shrine is responsive, ensuring optimal performance and user experience across various devices, including smartphones and tablets. With a score of almost a 10/10 you can't go wrong.

No, Shrine is designed to be user-friendly, and no coding experience is required to customize it to your needs.

Payment Questions

We accept all major credit cards, PayPal, Google Pay, and Apple Pay. Contact us if you wish to pay with Crypto.

We currently do not offer a free trial for Shrine. However, we are actively working on developing a free trial option to provide potential customers with the opportunity to experience our theme before making a purchase. Stay tuned for updates!

All of our digital products are available for a one-time payment. Please visit our website for the latest pricing details.

We offer 1 year of support with your purchase, including updates and bug fixes, to ensure your theme runs smoothly.

No, there are no additional fees or recurring payments. Your one-time payment covers the theme's cost, updates, and 1 year of support.